Returns Policy

We accept returns under the following conditions:

• Product is damaged or defective
• Wrong item received
• Product not as described
• Return request made within 7 days of delivery
• Item is unused and in original packaging

1. Contact our customer service within 7 days of delivery
2. Provide order number and reason for return
3. Receive return authorization and instructions
4. Package the item securely in its original packaging
5. Ship the item back to our warehouse
6. Refund will be processed within 5-7 business days of receiving the return

• Refunds will be issued to the original payment method
• Shipping charges are non-refundable
• Return shipping costs are the responsibility of the customer
• Refund processing time may vary by payment method
• Store credit may be offered as an alternative to refund

The following items cannot be returned:

• Custom or personalized items
• Perishable goods
• Items damaged due to customer misuse
• Items without original packaging
• Items purchased on sale or clearance

• Take photos of the damaged item and packaging
• Contact customer service within 48 hours of delivery
• We may arrange for replacement or repair
• Shipping costs for replacements are covered by us